Attachment Viewer

Attachment Viewer

Addon version: 6.0.2

Radiant System

  • €29.00


Use Cases | Key features | User's Manual | Package installation | ConfigurationSystem requirementsRoadmap


    Use Cases

    The module is design to preview files attached to ticket notes without downloading them.

     


    Key features

    Preview files with the extensions htm, html, txt, csv, pdf, gif, jpg, jpeg, png, bmp.

     


    User's Manual

     


    Package installation

    Please use the following URL to install the package utilizing the Admin Interface (please note that you need to be in the "admin" group).

    http://your-server/otrs/index.pl?Action=AdminPackageManager 

    The steps for installing the package are described in the official OTRS instructions for the Administrator.

       


      Configuration

       


      System requirements

      Minimal requirements to hardware for OTRS:

      • Processor 3 GHz Xeon or comparable
      • RAM 8 GB RAM
      • Disk space 256 GB

      Software requirements:

      • OTRS Community Edition 6.0


        Roadmap