Admin User Log

Admin User Log

Radiant System

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Use Cases | Key features | User's Manual | Package installation | ConfigurationSystem requirementsRoadmap


    Use Cases

    Admin actions audit for package changes, system configuration, and agents


    Key features

    Audit for package installation actions
    Audit for changing and creating agents
    Audit for System Configuration change settings
    Previous value saving
    Search by value
    Filters by Agent and Date
    Export Search Results to CSV System Configuration


    User's Manual

    Follow installation insructions


    Package installation

    Please use the following URL to install the package utilizing the Admin Interface (please note that you need to be in the "admin" group).

    http://your-server/otrs/index.pl?Action=AdminPackageManager 

    The steps for installing the package are described in the official OTRS instructions for the Administrator.

     

       


      Configuration

       Follow installation insructions

       


      System requirements

      Minimal requirements to hardware for OTRS:

      • Processor 3 GHz Xeon or comparable
      • RAM 8 GB RAM
      • Disk space 256 GB

      Software requirements:

      • OTRS Community Edition 6.0


        Roadmap