Admin User Log

Admin User Log

Downloads: 44

Addon version: 6.0.0

Radiant System

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Use Cases | Key features | User's Manual | Package installation | ConfigurationSystem requirementsRoadmap


    Use Cases

    Admin actions audit for package changes, system configuration, and agents


    Key features

    • Audit for package installation actions
    • Audit for changing and creating agents
    • Audit for System Configuration change settings
    • Previous value saving
    • Search by value
    • Filters by Agent and Date
    • Export Search Results to CSV System Configuration

    User's Manual

    Follow installation insructions


    Package installation

    Please use the following URL to install the package utilizing the Admin Interface (please note that you need to be in the "admin" group).

    http://your-server/otrs/index.pl?Action=AdminPackageManager 

    The steps for installing the package are described in the official OTRS instructions for the Administrator.

     


    Configuration

     Follow installation insructions

     


    System requirements

    Minimal requirements to hardware for OTRS:

    • Processor 3 GHz Xeon or comparable
    • RAM 8 GB RAM
    • Disk space 256 GB

    Software requirements:

    • OTRS Community Edition 6.0


      Roadmap