Report Upload

Report Upload

Downloads: 118

Addon version: 6.0.0

Radiant System

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Use Cases | Key features | User's Manual | Package installation | ConfigurationSystem requirementsRoadmap

    Use Cases

    Uploading custom reports through the agent interface.


    Key features

    Uploading reports with the extension .pm to the directory: /opt/otrs/Kernel/System/Stats/Static


    User's Manual



    Package installation

    Please use the following URL to install the package utilizing the Admin Interface (please note that you need to be in the "admin" group).


    The steps for installing the package are described in the official OTRS instructions for the Administrator.




      System requirements

      Minimal requirements to hardware for OTRS:

      • Processor 3 GHz Xeon or comparable
      • RAM 8 GB RAM
      • Disk space 256 GB

      Software requirements:

      • OTRS Community Edition 6.0