Admin User Log
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Use Cases | Key features | User's Manual | Package installation | Configuration | System requirements | Roadmap
Use Cases
Admin actions audit for package changes, system configuration, and agents
Key features
- Audit for package installation actions
- Audit for changing and creating agents
- Audit for System Configuration change settings
- Previous value saving
- Search by value
- Filters by Agent and Date
- Export Search Results to CSV System Configuration
User's Manual
Follow installation insructions
Package installation
Please use the following URL to install the package utilizing the Admin Interface (please note that you need to be in the "admin" group).
http://your-server/otrs/index.pl?Action=AdminPackageManager
The steps for installing the package are described in the official OTRS instructions for the Administrator.
Configuration
Follow installation insructions
System requirements
Minimal requirements to hardware for OTRS:
- Processor 3 GHz Xeon or comparable
- RAM 8 GB RAM
- Disk space 256 GB
Software requirements:
- OTRS Community Edition 6.0
Roadmap